Unlocking the Secrets of Customer Churn:
A New Approach with Intelligent exploration
Tuesday, February 21
10 am PT / 1 pm ET
Save Your Spot
Customer churn costs organizations millions–in lost revenue, customer acquisition costs, and reputation loss. Stemming churn requires targeted solutions aimed at the right customers, but do you really understand who is churning and why?
In this webinar, analytics veteran Rebecca Woody will show you a new way to understand customer churn using a new approach, Intelligent Exploration. In seven steps, we'll walk through how this approach can help you understand customer churn and identify the ‘why’ and the ‘who,’ so you can build a proactive, data-based customer retention strategy.
You will learn:
- Why the obvious drivers aren't the most actionable ones
- How segmenting customers can help you determine which ones are worth targeting
- How to take your findings to the business
Rebecca WoodySolutions Engineer
Caitlin BigsbyHead of Product Marketing,
Virtualitics, Inc., the Intelligent Exploration company, harnesses the power of AI- and machine learning-guided data exploration to transform organizations. Data exploration is the foundation of today's AI initiatives, but traditional methods are shallow and incomplete and leave companies with a narrow and biased understanding of their data. Virtualitics changes this, enabling data teams to quickly and thoroughly explore all of their data by using AI and machine learning to automatically discover patterns and meaning in their data. Rich 3D visuals and VR experiences enhance understanding, so teams and stakeholders move forward strategically with a strong foundation that guides smarter business decisions and AI initiatives.